Terms of service

Draft, not legal advice. Last updated October 7, 2026.

These terms are an agreement between you and dr34m LLC, a Wisconsin company that operates Shiftline (“we”). By using Shiftline, by texting it or by creating a manager account, you agree to them.

Text messaging terms

• Program: Shiftline. It answers questions about your work schedule and, if you ask for them, sends shift reminders.
• How you join: by texting the Shiftline number. Your text is a request for a reply. Reminders start only after you reply yes to our offer.
• How often: one reply per question you send. With reminders on, about one text the evening before each scheduled shift. We don't send reminders before 8am or after 9pm your local time.
• Cost: Shiftline is free for staff. Message and data rates may apply.
• Stop: reply STOP (or ALTO) at any time to stop all messages. We will confirm once and then stop. Reply START to resume.
• Help: reply HELP (or AYUDA), or email help@textshiftline.com.
• Carriers are not liable for delayed or undelivered messages.
• In a reply, we may ask up to twice whether a past boss or manager would want Shiftline. Answering is optional, and replying “no thanks” stops the question for good.
• We never send marketing texts. See our privacy policy.

Answers come from your employer's schedule

Shiftline answers using the schedule your employer uploaded, read and phrased by automated software. It can be wrong or out of date. The schedule your employer posts or confirms is the official one. We are not responsible for missed, late or extra shifts that result from relying on a Shiftline answer.

Manager accounts

• You must be authorized to act for the business and to share its schedule and staff contact details with us.
• Add only your own staff to the roster. Being on the roster does not give us permission to text anyone; staff must text Shiftline first.
• Tell your staff about the number, for example with the sign we provide. Don't tell staff they must use Shiftline as a condition of employment.
• Don't use Shiftline to send marketing, or for anything unlawful, harassing or unrelated to work schedules.
• You are responsible for the accuracy of the schedules you upload and for keeping your login private.

Plans and billing

Free plans have the limits shown on our pricing page. Paid plans are billed monthly or yearly in advance through Stripe and renew automatically until you cancel. You can cancel at any time; service continues to the end of the paid period and we don't refund partial periods. We may change prices with 30 days' notice by email.

Ending service

You can stop using Shiftline at any time. We may suspend or close an account that breaks these terms or puts the service, our phone numbers or other users at risk.

Disclaimers and limits

Shiftline is provided “as is”, without warranties of any kind, to the extent the law allows. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim, or $50 if you paid nothing. We are not liable for indirect or consequential losses, including lost wages or profits.

General

Wisconsin law governs these terms. We may update them and will post changes here with a new date; continuing to use Shiftline means you accept them. Questions: help@textshiftline.com.